TERMS AND CONDITIONS

SAFE SHOP IN ALERE VITAL

Purchases in Alere Vital connect with REDSYS when making the payment, which provides a 100% secure payment gateway (virtual POS).
We accept payments with VISA, VISA ELECTRON, MASTERCARD, AMERICAN EXPRESS and MAESTRO.

tarjetas pago alere vital

How does card payment work?

We use a virtual POS resident on SERVIRED’s servers (through its subsidiary Redsys) that is accessible through the Internet by merchants from their virtual stores.
Alere Vital automatically connects with REDSYS with all security protocols and the customer can enter their security data and passwords to make the purchase.
In addition, for your security, a code with a 6-digit number will be sent to the phone linked to the purchase card. Obtaining an immediate response with the resolution of the payment process.

Is it safe to buy with a card on the internet?

Today it is completely safe to make card purchases over the Internet, thanks to the international security protocols that banks comply with.
In addition, the purchase will only be made if you enter the code that is sent instantly to your mobile phone linked to the card.
Alere Vital’s POS guarantees maximum security in payments made with VISA, VISA ELECTRON, MASTERCARD, AMERICAN EXPRESS and MAESTRO cards.

Are my card details in good hands?

Your card details are managed directly by the bank, guaranteeing the proper management of your confidential data,
Alere Vital in no way knows or stores your credit card details or confidential information.
Redsys provides a secure, quality and efficient means of payment.

What security measures does Alere Vital use?

The Virtual POS (Redsys) with secure electronic payment, supporting the international protocols Verified by Visa and MasterCard SecureCode (both based on 3D Secure technology).

What is Verified by Visa and MasterCard SecureCode?

With Verified by Visa and MasterCard SecureCode, the holder’s authentication is achieved when making the purchase, that is, that the customer identifies themselves as the legitimate owner of the card they are using. To do this, during the purchase process, which will be carried out in a similar way to the current one, you will be presented with a page to enter an authentication key. This system receives the common name of CES (Secure Electronic Commerce).
a 6-digit password which will be sent to the mobile phone associated with the card that you must enter to verify the purchase.

Wire transfer.

Making a transfer or deposit to the account number that is shown to you at the end of your purchase process, and always stating your order number.
The order will begin to be prepared when we receive the proof of payment. If after 7 days we have not received it, we will have to reject your order.

Returns

The products sold may not be subject to a return or exercise of the right of withdrawal due to their perishable nature in accordance with consumer and user regulations.
In the event that the customer receives a defective product or order, he or she must contact the email address info@alerevital.com to proceed to send the correct product or order.